'Unfortunately, when fear rules, progress stops'
Are you really listening? Or just pretending? Poor communication is a key indicator of a toxic company culture, with 86% of employees citing bad communication as the main reason for workplace failures. Now, in the age of remote and hybrid work, communication is more important than ever before – and bad communication or, even worse, false communication, simply won’t fly. HRD spoke to Meghan Stettler, director of the O.C. Tanner Institute and speaker at HRD’s upcoming Employee Engagement Summit, who revealed how leaders can encourage their people to share their own opinions at work – and why leaders should take those views on board.