Bendelta's co-founder, Natalie Micarone, reveals the best methods of employee engagement in 2022
What does it take to be an Employer of Choice? Integrity? A commitment to mental health? Upskilling, ground-breaking benefits plans, or even innovation in digital tech? Well, according to Bendelta’s co-founder, Natalie Micarone, it’s really a combination of all that – plus an unwavering loyalty to people first. Speaking to HRD, Micarone revealed that their internal initiatives really help bolster their culture and morale.
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“One of the things that we did very early on was see ourselves as our own human potential lab,” she explained. “We've got a long history of experimenting with new and different ways to think about how we shape organizations to make sure they can be as fostering of our human potential as possible. I would say we've been on this for a little while. I think it's probably worthwhile thinking about the ethos of Bendelta and a couple of the dimensions that we set up.
“It was it was set up nearly 20 years ago now on the basis fostering a high trust environment. We set up a bunch of principles which we call the Bendelta Code, and those are our go to reference point in which we operate. What they've allowed us to do is operate with very minimal structure and rules and policy along the way. It means sometimes it's a more messy, let's say euphemistically organic environment.”
The Bendelta Code, according to Micarone, is one of the best things they’ve ever done. The move allowed the company to foster innovation within their lab. And the pandemic only proved just how core this strategy is to their overall success.
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“The pandemic put the heat on organizations evolving themselves,” Micarone added. “It changed the ways we support people to have maximum impact in their roles. For a lot of organizations, they will call that performance management. However, at Bendelta we actually have very little structure. No one has a manager, they have a coach. So someone who's there to sponsor them, support them and hold up the mirror in terms of the kind of questions that might probe someone to go a little deeper and their experience.”
