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In today’s ultra-competitive world, it’s more important than ever before for employers to remain agile in the war for talent.
One of the most effective and enticing ways of doing this is by revamping and reimagining traditional health benefits plans.
Welcome to the wonderful world of telemedicine.
“Telemedicine is simply a way to inform, counsel and treat patients remotely,” explained Cherif Habib, CEO at Dialogue.
“Ultimately, we’re able to diagnose any conditions which don’t require a physical examination. At Dialogue, we use different channels to connect with our patients – chat, video and voice call – meaning we can engage and communicate with the patients in their preferred manner.”
Healthcare accessibility is a pressing issue in Canada right now. Wait times to see physicians can be long in several provinces, resulting in a strain on medical professionals and available resources.
“Dialogue is fully focused on employers,” added Cherif. “This allows us to scale operations to serve organizations from SMB’s to multinationals. We can accommodate a massive client seamlessly.”
Telemedicine offers a timely, efficient and viable solution to include in health and wellness programs. Not only does it reduce the time employees must endure travelling to appointments, but the positive impact of services like Dialogue have on the workplace really are astounding.
A decline in absenteeism, a spike in productivity and a reduction in short- and long-term disability claims, attraction and retention of top talent – the ROI speaks for itself.
“Employees are able to be proactive about their health and less likely to procrastinate over nagging issues,” added Cherif. “It’s convenient overall. Employers also benefit by offering telemedicine as a key component of their health benefits. It allows organizations to standout in a saturated market by offering something that goes above and beyond traditional packages, to meet the needs of an on-demand generation.”
What’s more, once an employee uses the platform for the first time, they become more and more inclined to use it again. The user-friendly interface empowers employees to look after their own wellbeing – as well as that of their loved ones.
“We also offer the service to the families of employees. This helps to decrease the risk of presenteeism – when an employee is at work worrying about his health or a loved one.”
What really makes Dialogue different from their competitors is how they employ a multidisciplinary team. They have their own in-house medical team of nurses, nurse practitioners, physicians and other allied healthcare professionals that are trained via the same protocol and onboarding processes, meaning they have consistency in the quality of care and empathy they provide.
“Our multidisciplinary Medical Board helps us structure our practice to ensure we’re practicing safe medicine within the limits of telemedicine,” says Cherif.
Dialogue’s technology aspect is proprietary. By having the largest product and engineering Canadian team working on telemedicine, they’re able to rapidly adapt their tools based on employer feedback.
“We have a unique agility and flexibly to meet the demands of the market, as we continue to evolve and lead here at Dialogue.”
Sounds like the future of health benefits is here – and it can fit inside your pocket.
