Office address: 777 Bay Street, Toronto, Ontario M5G 2C8
Website: www.randstad.ca
Year established: 1997
Company type: staffing and recruiting
Employees: 650+
Expertise: IT recruitment, HR services, engineering recruitment, HR outsourcing, employer branding, hiring strategy, operational, enterprise, digital, professional, temporary and permanent staffing, high volume and project hiring, managed service programs, recruitment process outsourcing, advisory consulting, talent transition
Parent company: Randstad NV
Key people: Patrick Poulin (president-MD), Rita Sposato (COO and EVP), Hélène Paradis (SVP), Marie-Pier Bédard (EVP), Sebastien Morency (EVP), Claudia Del Papa (SVP), Namita Khatri (director), Marie-Noelle Morency (VP)
Financing status: corporation

Randstad Canada, headquartered in Ontario, connects businesses with adaptable, future-ready talent across operational, professional, digital, and enterprise roles. With 55 offices and 22 in-house locations across seven provinces, they manage over 10,000 temporary workers daily. Serving 4,500 clients, including 60% of TSX-listed companies, it blends technology and human interaction to provide innovative, people-focused HR solutions.

History of Randstad Canada

Randstad was founded in 1960 by Frits Goldschmeding, who personally ensured his first temporary worker arrived on time, establishing a personalized approach. Over time, this approach of listening to both clients and candidates became the cornerstone of the company’s success. Randstad Canada was established in 1997, launching staffing and professional divisions to meet growing talent needs in the country.

They expanded into recruitment process outsourcing (RPO) and managed services, continuing to innovate in talent management. By 2017, the company became the largest staffing firm in Canada, supporting clients across multiple industries. In 2023, Randstad Canada was named one of the best workplaces, showing its focus on employee well-being and career growth.

Products and Services of Randstad Canada

They offer a wide range of staffing and HR solutions tailored to meet diverse business needs:

• temporary staffing: provides short-term workers to address immediate or seasonal workforce demands
• permanent recruitment: sources and secures full-time employees to fill long-term roles
• flexible to permanent staffing: transitions temporary employees into permanent positions after evaluation
• high volume and project hiring: manages large-scale recruitment efforts for specific projects or rapid business expansions
• managed service programs: comprehensive workforce management solutions for overseeing contingent staff
• recruitment process outsourcing: handles all recruitment functions for businesses, from sourcing to onboarding
• advisory consulting: offers expert HR guidance to improve recruitment, retention, and talent management strategies
• talent transition: supports employees through job changes with career coaching and development assistance

Their Randstad App further enhances these offerings by connecting employers with talent and simplifying payroll processes. This blend of technology and human-centred solutions ensures efficient hiring and employee satisfaction.

Culture at Randstad Canada

The company fosters a high-achieving culture where employees push themselves and each other to deliver exceptional results. Employees are encouraged to align with the company’s mission and values, contributing to a collaborative and supportive workplace that promotes continuous improvement. The company prioritizes a dynamic work environment, offering growth opportunities and new challenges for its staff, along these benefits:

• hybrid work environment with competitive base salary and bonus plans
• Wellness Spending Account and Ergonomics Reimbursement Program to support home office setup
• three weeks (15 days) of paid leave in the first 12 months, plus additional care days
• recognized as one of Canada's best workplaces for over 10 consecutive years and best workplaces for women
• opportunities for growth in a dynamic atmosphere with varied challenges and a collaborative leadership style

Randstad Canada is dedicated to building a workforce that reflects the diversity of all people in Canada. They focus on equity, diversity, and inclusion by continuously reviewing policies and practices to support fair recruitment, retention, and advancement. Committed to removing barriers, they ensure equal opportunities for traditionally underrepresented groups, with initiatives such as:

• supporting diverse communities: focuses on women, non-binary individuals, Indigenous peoples, visible minorities, persons with disabilities, and the LGBTQ2+ community
• workplace accessibility: ensures accessibility and accommodation throughout the employment lifecycle for all employees
• women-focused initiatives: partners with Maia Faddoul, Up With Women, and The Propeller Experience to empower women in the workplace
• commitment to employment equity: implements policies to foster a diverse and inclusive workforce, ensuring equal opportunity and non-discrimination

They prioritize community involvement and sustainability through dedicated volunteer programs and partnerships. Employees receive 7,200 paid volunteer hours annually to support causes close to their hearts. Through the Randstad Foundation, they focus on improving youth employment opportunities and creating meaningful community impact:

• youth employment partnerships: collaborates with organizations to provide skill development and job access, offering over $2M in grants and sponsorships
• Voluntary Service Overseas (VSO): partners with VSO to combat global poverty
• Randstad Ride for Myriam: an annual fundraiser supporting cancer research and care
• Sustainable Development Goals: committed to advancing the UN’s goals
• sustainability benchmarks: participates in international benchmarks like DJSI World and FTSE4 Good

Randstad Canada's “Human Forward” approach blends technology with a personal touch, ensuring recruitment remains human-centred. It helps job seekers find ideal roles and connects employers with impactful talent. This balance of efficiency and empathy defines their commitment to people-focused solutions.

About Randstad Canada President-MD Patrick Poulin and Key People

Patrick Poulin has served as president-managing director of Randstad Canada since 2023, focusing on reskilling and upskilling Canadian workforces. With nearly 20 years of HR experience, he prioritizes creating engaging work environments that foster employee loyalty. Poulin completed executive programs at London Business School and INSEAD, and holds degrees from Université de Montréal and Institut de tourisme et d'hôtellerie du Québec.

Supporting Poulin in leading Randstad Canada is a team of key executives who oversee various strategic functions:

• Rita Sposato, as COO and EVP for digital transformation, drives operational efficiency and oversees the company’s digital innovation initiatives
• Hélène Paradis, as SVP of business operations, ensures seamless delivery of services and operational performance across the company’s divisions
• Marie-Pier Bédard, serving as EVP for operational talent solutions, manages talent acquisition strategies to meet client needs effectively
• Sebastien Morency, EVP of marketing and communications, directs brand strategy, public relations, and overall corporate messaging
• Claudia Del Papa, as SVP Randstad professionals, finance, and accounting, leads financial services recruitment and accounting talent placement
• Namita Khatri, serving as director of DE&I, oversees the company’s diversity, equity, and inclusion initiatives and policies
• Marie-Noelle Morency, as VP, brand, content, and communications, manages the company’s brand voice, content creation, and communication strategies

The Future at Randstad Canada

Randstad Canada's 2024 Salary Guide and 2023 Employer Brand Research emphasize the increasing importance of employee well-being alongside compensation in job seekers' decisions. As work-life balance becomes nearly as critical as salary, employers must adapt with flexible, inclusive, and transparent policies. Looking ahead, the company will continue refining its HR solutions to align with these evolving priorities and remain a leader in workforce management.

The company remains committed to cancer research, raising over $303,000 through the 2024 Randstad Ride for Myriam. Their support also extends to workplace health, backing research programs aimed at reducing occupational cancer. The firm plans to further expand its efforts in healthcare, workplace, and children's well-being initiatives.