New survey reveals widespread automation in American workplaces
The number of organisations planning to use artificial intelligence to automate tasks will likely grow in the next 12 months, according to a new survey among finance executives.
The survey found that 37% of organisations in the United States that are already automating tasks in the past 12 months have been using AI to do so.
It further discovered that 53.6% more employers that are planning to automate tasks at work over the next 12 months plan to use AI for it.
"CFOs say their firms are tapping AI to automate a host of tasks, from paying suppliers, invoicing, procurement, financial reporting, and optimising facilities utilisation," said Duke finance professor John Graham, academic director of the survey, in a statement.
"This is on top of companies using ChatGPT to generate creative ideas and to draft job descriptions, contracts, marketing plans, and press releases."
Widespread automation
These findings come amid widespread automation impacting workplaces in the US, where 59% of the respondents revealed they have implemented software, equipment, and/or other technologies to automate tasks previously implemented by employees.
Another 60% said they anticipate adopting labour-replacing automation over the next 12 months.
Most of the respondents attributed their adoption of labour-replacing automation to enhancing business processes (87%) and increasing output quality (57%), according to the report.
Nearly half of the respondents said it was to reduce labour costs (46%), while nearly a third said it was because they were unable to hire/retain workers with the necessary skills (32%).
