Lisa Butler, Chief talent & diversity officer, Manulife

Lisa Butler of Manulife is part of Human Resources Director Canada's Hot List 2018

Hot List 2018

Chief talent and diversity officer

Manulife entered a new era in 2017 with the addition of a new CEO and his subsequent appointment of a new leadership team. Lisa Butler played a key role in this leadership transition, which she lists as one of her biggest achievements of the past year. Additionally, Manulife’s leaders across the globe are embracing unconscious bias training and leading the way with strong messages relating to D&I. The company has launched a PROUD Hong Kong chapter and a new VIBE [Valuing the Inclusion of Black Employees] Toronto chapter, and Manulife’s inclusion index scores place the company in the top quartile on Aon Hewitt’s Engagement Survey.

Elsewhere, the Manulife Vitality programs in the US and Canada and Manulife Move in Asia are great examples of how the company is using innovation and technology to incentivize and reward customers for healthy living by doing something as simple as monitoring their daily fitness levels on their Apple Watch.

Asked what’s in store for 2018, Butler doesn’t hesitate: “Speed and agility!” She adds that this will involve greater collaboration with Manulife colleagues across the globe, learning and applying new skills, and learning from customers.