Top attributes of the mediocre manager

Irresponsible, panicky, stressed - what makes a poor manager, and could you be one?

New research has identified the worst attributes of poor managers. According to a study by the Chartered Institute of Personnel and Development (CIPD), they are: not taking responsibility, panicking about deadlines, passing on stress, and giving staff ultimatums.

The CIPD found that these characteristics were considered as bad as inappropriate humour, favouritism, and undermining employee motivation or wellbeing.

The report highlighted that managers need to engage employees and prevent and manage stress in order to get the best out of people. Managers who are calm under pressure, invest time in talking to their staff, get to know staff as individuals, and also discuss their career development are likely to benefit from higher levels of employee engagement and lower levels of stress and absence.

Other positive managerial behaviours include consulting people, taking responsibility if things go wrong or mistakes are made, and regular checking on the well-being of staff.

“In tough economic times, how people are managed on a day-to-day basis becomes even more critical for organisations that want to engage and get the most out of their workforces. Our research unpicks the behaviours that managers need to exhibit if they want to get the best out of their staff while preventing and managing stress,” says Ben Willmott, Head of Public Policy at the CIPD.

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