How can employers address the issue?
A new workplace phenomenon is quietly undermining employee morale — it's called quiet cracking, and it signals a slow but steady erosion of job satisfaction.
Quiet cracking describes an employee's gradual loss of motivation, productivity, and happiness at work.
"Quiet cracking is sneaky; it creeps up on workers slowly but steadily, and before they know it they're totally checked out of their role," said Peter Duris, co-founder and chief executive officer of Kickresume, in a statement.
In the United States, data from TalentLMS showed that more than half of employees have experienced quiet cracking, with 20% saying they experience workplace unhappiness frequently or constantly, and another 34% saying they experience it occasionally.
Duris said there are many reasons why quiet cracking happens, including lack of support from managers and feeling stuck in their current roles.
"Quiet cracking may be caused by managers not providing enough support and recognition, leading employees to feel undervalued," Duris said.
"With no progression in sight and a lack of purpose, employees may be asking themselves what the point of their role is. This often leads to dissatisfaction and a loss in motivation."
Duris said it's important that managers address quiet cracking at the earliest warning signs.
One way to spot signs is by scheduling one-on-one meetings with their team.
"One of the best ways to spot quiet cracking and any other problems is to give employees the opportunity to discuss any concerns with you in a supportive and private environment," Duris said.
"One-on-one meetings create space for you and your employees to work together, discuss their progress, and identify how you can help them reach their work goals."
Managers should also show appreciation to employees when they perform well, meet their targets, and achieve work goals.
Employers should also set a clear path for progression, as the lack of clarity can drag motivation down.
"Setting clear expectations and goals for your employees gives them something to work toward, which can help combat quiet cracking and a sense of stagnation," Duris said.
