The HR director of Coca-Cola South Pacific outlines four tips for dealing with workplace change
At a recent training exercise on innovation at Coca-Cola University in Atlanta, Anjanette Murfet was introduced to the concept of ‘flip-thinking’.
“We were given a business problem and were told about the flip concept,” said the HR director, Coca-Cola South Pacific.
“Essentially you flip all of your traditional thinking about that concept on its head and look at how you can do it differently.”
Author Dan Pink is an advocate of flip-thinking, and claims that it “melts calcified thinking and leads to solutions that are simple to envision and to implement”.
Organisations that are disrupting entire industries have often flipped the conventional wisdom. They’ve taken age-old beliefs and turned them upside down.
Pink writes: “What they’re doing, and what I’m advising based on their success, represents smarter advice – despite (perhaps because of) running counter to what many others believe.”
In addition to flip-thinking, Murfet has several tactics for dealing with change. She outlined to HC four change tips for dealing with disruption: