Companies with the Top HR Innovators
in Canada | Most Innovative HR Teams

Innovation at work

A prevailing thread across many of Canada’s best-run organizations is that HR innovators are key players in shaping how the business operates and a defining factor in it achieving success.

“In broad terms, a truly innovative Canadian HR team represents a strategic, data-driven, and human-centric capability that aligns culture, talent, and organizational performance in a rapidly changing economic and social context,” says Ashlee Langlois, CEO and registrar of CPHR Saskatchewan.

The operating context is demanding and varied in scope. Generative AI is used by more than half of Canadian workers, but 83 percent say they need more training or guidance to use it effectively, according to a KPMG Canada survey.

Notably, Statistics Canada reports that one in four employed Canadians experiences high levels of work-related stress, underscoring the importance of psychological safety as organizations introduce new tools and redesign roles.

 


These conditions have pushed HR’s mandate into areas that influence organizational strategy.

“In 2026, an innovative HR team isn’t just supporting the business anymore, it’s also helping shape it,” says Deborah Bottineau, managing director of the HR practice group at Robert Half.

Randstad Canada’s labour market data reinforces the urgency. Sixty-eight percent of workers say they are ready to embrace AI, yet fewer than half believe their employer will prepare them for the transition.

The stakes are evident. Thirty-seven percent say they would consider leaving their job if AI training is not provided. Capability is emerging as a primary constraint on organizational transformation.

Employers are reconsidering how work is structured and how talent is developed. Eighty-three percent are moving toward skills-based models, reflecting growing emphasis on adaptability and human judgment as automation expands, notes Marie-Ève Labelle, vice president of talent solutions, human resources, at Randstad Canada.


Workplace design is undergoing similar reconsideration, a recent International Workplace Group report found. Three-quarters of hybrid organizations report productivity gains, and 68 percent say these policies strengthen their ability to attract and retain talent.

Meanwhile, 91 percent of HR leaders expect to participate in a major digital transformation within the next two years, highlighting the function’s expanding role across their organizations.

Across high-performing organizations, technology is applied with intent. “Leading HR teams start with a clear business or workforce issue and then apply technology as an enabler, not as the strategy itself,” Langlois explains.

Adoption levels reveal the gap between ambition and implementation. Only 12 percent of Canadian businesses reported using AI in their operations as of mid-2025.

Workforce readiness, governance, and disciplined implementation are emerging as markers of leadership.

Service delivery is also being reconsidered. “Truly innovative teams need to be focusing on next-generation delivery of services for a new generation of employees,” says Bruce Weippert, president of TAP Strategy & HR Consulting.

He adds that the organizations pulling ahead are those able to “blend technology with a human touch, founded on trust.”


HRD Canada identified the country’s top HR innovators by reviewing submissions from organizations demonstrating measurable impact across talent strategy, employee experience, leadership development, well-being, inclusion, and HR technology. The award-winning teams introduced initiatives in 2025 that delivered tangible organizational results and strengthened their capacity to perform.

This year’s Innovative HR Teams offer a compelling view of innovation in action. Across sectors, organizations are:

  • building career architectures
     

  • modernizing rewards
     

  • deploying AI with oversight
     

  • strengthening leadership pipelines
     

  • embedding well-being into operational strategy


Many treat employee experience as a designed system and view culture as a measurable contributor to performance.

Their work reflects a broader redefinition of the HR value proposition. Organizations that treat talent as a competitive asset and connect people policy directly to business outcomes position HR as a strategic engine rather than a support function, Langlois says.

In a labour market shaped by rapid technological advancement, rising employee expectations, and persistent capability gaps, innovation has become closely tied to organizational credibility.

The HR innovators recognized by HRD are establishing durable operating models and building workplaces prepared to perform through continuous change, while sustaining the human capabilities that make performance possible.

Barriers remain structural


Innovation is accelerating, but the constraints surrounding it are proving stubborn. Industry experts consistently point to structural barriers that continue to slow adoption, even among forward-looking employers.

  • Manager readiness remains one of the most significant obstacles. Many initiatives require managers to lead differently, yet they are often stretched thin and rewarded for short-term outcomes rather than people leadership, says Langlois.
     

  • Culture presents another friction point. Risk-averse environments and change fatigue can dampen experimentation, while resistance from senior decision-makers may stall new approaches, notes Weippert.
     

  • Capability gaps are also emerging inside the HR function itself. Only five percent of HR leaders say their teams currently possess all the skills required for priority initiatives, and nearly two-thirds report the need to upskill, notes Bottineau of Robert Half.
     

  • Data fragmentation further complicates progress. Labelle points to siloed systems that symptoms, such as turnover, without explaining their root causes. Toxic workplace cultures remain a related risk, with Randstad data showing that 44 percent of workers have left roles because of them.


Yet, the distinction between struggling and leading organizations is not the absence of these barriers but the discipline with which they address them. High-performing teams simplify tools, invest in skills, involve managers early, and build momentum through targeted pilots that demonstrate measurable impact.

What Canada’s top HR innovators reveal


Submissions reviewed by HRD show that large, established organizations with relatively small, agile teams are leading HR innovation.

Over half of the nominees come from companies with 500+ employees, indicating top-performing HR teams are designing systems that scale, managing change across wide employee populations, and operating with high expectations around governance, compliance, and consistency.


The majority are from organizations that have been around more than 20 years, with the largest share from those over four decades in business, showing that innovation is thriving in mature, not just startup, environments with deep institutional knowledge and willingness to change systems that transform how the organization operates.


However, within these big, seasoned companies, most innovative HR functions themselves are quite small (fewer than 10 HR staff), pointing to HR teams operating with enterprise-level scope while remaining structurally lean.


A set of defining themes runs through the 31 winning HR teams, signalling a profession that operates with greater rigour.

“An innovative HR team isn’t just supporting the business anymore; it’s helping to shape it,” says Bottineau.

Canadian companies with the
Top HR Innovators 2026


The winners recognized in this report are demonstrating how leading HR teams translate priorities into practice regardless of industry.

Culture, values, and inclusion as performance drivers


The standout teams treated culture as an operating system, deliberately linking values, employer brand, and leadership behaviour to engagement, retention, and cohesion following periods of growth or integration.

Rexall Pharmacy Group, the HR team led a bottom-up process to co-create the organization’s SOAR values (Service Focused, Open, All-inclusive, and Resourceful), behaviours, and a competency framework after starting 2025 with its acquisition by Birch Hill Equity Partners, a Canadian private equity firm. The work engaged employees and leaders through focus groups, interviews, and an all-employee pulse survey, where 89 percent of 4,947 respondents said they could see how the values would guide behaviours and decisions. Culture Catalysts then activated the rollout across more than 380 locations, reinforcing culture as a defined driver of performance through change.

Alithya partnered with the global CEO, COO, and business leaders to implement a worldwide compensation framework that unified legacy programs and standardized job levels, titles, and pay structures for more than 2,000 employees. Designed to support the company’s One Alithya operating model, the initiative strengthened transparency and internal equity while creating a scalable rewards architecture capable of integrating future acquisitions.

Langlois says, “Innovative organizations compete on capability (skills, adaptability, culture, and leadership). When the exchange between the organization and their people is clear and compelling, organizations attract and retain the kind of talent that drives innovation.”

Digitization and AI enabling the people experience


Standout winners rebuilt HR foundations through cloud platforms, self-service tools, analytics, and AI-enabled workflows that improved accuracy and compliance while releasing HR capacity for higher-value work.

GFL Environmental modernized high-volume recruitment by implementing Paradox, an AI recruiting assistant integrated with Workday, to automate candidate screening, scheduling, and inquiries. The platform reduced time to hire, enhanced the candidate experience with real-time responses, and introduced source tracking analytics to refine hiring strategy. Built to flex with demand across diverse roles, the system allows recruiters to focus on higher-value workforce priorities.

Mississaugua Golf & Country Club replaced fragmented, manual processes with a single UKG human capital management platform that now serves as a centralized source of employee data across the full lifecycle. The implementation aligned policies, digitized onboarding and approvals, and introduced automated workflows that strengthened payroll accuracy, compliance readiness, and scheduling oversight. Managers gained real-time operational visibility, while online pre-boarding shortened the path from offer to productive first shift.

Career pathways and leadership depth


Success in this niche was driven by addressing progression directly, building visible career architectures, mentorship frameworks, and succession pipelines that strengthened leadership capability.

“We are moving away from rigid job descriptions toward a skills-based model,” Labelle says. “Human skills like emotional intelligence and strategic judgment are the new currency.”

Dejero revitalized its mentorship program to strengthen career development across levels and functions, engaging 21 percent of employees in structured learning partnerships. The initiative expanded cross-functional collaboration, clarified career pathways, and reinforced the organization’s succession strategy, with internal promotions reaching nine percent of the workforce. Together, the program is helping build leadership capacity from within.

Strategic talent attraction and market expansion


Being industry leading was defined by how organizations competed for talent, used focused employer branding, direct sourcing, and geographic expansion to support growth while maintaining operational discipline.

Bottineau notes that 53 percent of business leaders say it’s harder to find skilled talent than a year ago.

Centurion Asset Management deployed a proactive recruitment and employer brand strategy to support rapid expansion following a historic Quebec acquisition. Through direct sourcing, institutional partnerships, and bilingual hiring support, the organization filled 160 roles within a year, with 60 percent originating from succession or targeted outreach. The approach reduced time to hire while strengthening candidate interest in a newly entered market.

Well-being, safety, and human-centred care


HRD Canada’s winners embedded employee care into core operations, integrating well-being, recognition, and ethical practices to support workforce stability and sustained performance.

Labelle says that schedule flexibility has now become as critical as salary.

Tiny Toes Castle introduced a Wellness and Integrity in Care framework incorporating culture, inclusion, talent development, and transparent operational policies within a highly regulated childcare environment. The strategy reduced turnover, strengthened morale, and earned provincial and national recognition, including honours from the Canadian HR Awards and the Alberta Business Awards of Distinction.

Conclusion: the new architecture of
HR innovation 

 

  • HR is now embedded in business decision-making. Across the winning organizations, people strategy is treated as operational infrastructure, shaping workforce design, capability building, and organizational readiness rather than functioning as administrative support.
     

  • Execution is separating leaders from followers. While many organizations signal ambition around AI, skills development, and employee experience, the top teams distinguish themselves through disciplined implementation, governance, and measurable outcomes.
     

  • Sustainable performance is being built through people systems. Whether through culture architecture, leadership pipelines, rewards modernization, or workforce care, the innovators are constructing operating models designed to perform through ongoing labour volatility and technological change.

 

Companies with the Top HR Innovators
in Canada | Most Innovative HR Teams

500+ employees  
  • Alectra Utilities
  • BDO Canada
  • BlueCat Networks
  • Coast Mental Health
  • CORE Support Services
  • Deloitte Canada
  • Dentalcorp
  • Equans Services
  • Info-Tech Research Group
  • Manitoba Métis Federation - The National Government of the Red River Métis
  • Metrolinx
  • MTU Maintenance Canada
  • OEC
  • Peel Region
  • Pet Valu
  • Regent Christian Academy
  • Rexall Pharmacy Group
  • SAP Canada
100–499 employees  
  • Centurion Asset Management
  • Dejero Labs
  • FlightHub
  • Qikiqtani Inuit Association
  • Stephenson’s Rental Services
  • The Mississaugua Golf and Country Club
  • Travel Brands
  • Turner Fleischer
1–99 employees    
  • DriveHRIS
  • Fiddlehead Technology
  • Tiny Toes Castle

 

Insights

 

Methodology

HRD Canada’s Innovative HR Teams 2026 report recognizes firms that are breaking boundaries to move the HR industry forward – whether it’s by taking a progressive approach to recruitment, introducing new technology, or rolling out a groundbreaking reward and recognition strategy.

The report offers HR teams a unique benchmarking opportunity to see how their initiatives compare to those of the profession at large. Readers were invited to submit entries showcasing HR teams that have agile, bold, and forward-thinking people strategies.

Nominations focused on areas including talent management, diversity and inclusion, health and wellness, and HR technology. Initiatives introduced and results achieved in 2025 were highlighted.