For small and medium-sized businesses across Canada, HR transformation often stalls before it starts. The tools are too complex, too expensive, or built for enterprise organizations with entirely different needs. Folks HR was designed to solve exactly that problem.
Folks HR is a Canadian-built, all-in-one HR and payroll platform serving businesses with 10 to 500 employees. It centralizes the full employee lifecycle — recruitment, onboarding, time tracking, performance management, absence tracking, and payroll — in a single system purpose-built for Canadian compliance requirements.
Folks HR serves Canadian SMBs across manufacturing, construction, health care, professional services, and the non-profit sector. These are organizations that have outgrown spreadsheets and disconnected systems but don't need — or want — the cost and complexity of enterprise HR software. The platform currently supports more than 1,500 organizations managing over 125,000 employee records across Canada.
Folks HR addresses three core challenges common to growing Canadian businesses.
Administrative burden. HR teams at SMBs typically manage employee data across multiple disconnected tools — spreadsheets, shared drives, separate payroll software, email threads. Folks customers report saving approximately one full day per week on administrative tasks after implementing the platform.
Disconnected systems. When HR data, payroll, and recruiting live in separate systems, errors multiply and reporting becomes unreliable. Folks unifies these functions so HR administrators work from a single source of truth, with payroll runs handled in the same interface as HR data.
Compliance risk. Canadian payroll compliance is complex — CRA remittances, T4s, RL-1s, Records of Employment, multi-province tax calculations, and Quebec's Law 25 all require precision. Folks handles these natively, with all data hosted in Canada and SOC 2 Type 2 certification. There is no exposure to the US CLOUD Act or cross-border data risk.
Folks HR customers report saving approximately one full day per week on HR administration, turnover reduction of up to 66 percent, documented cost savings of up to $175,000 per year, and a 98 percent customer support satisfaction rate.
Folks HR includes core HR and employee data management, an applicant tracking system with AI-powered résumé parsing and LinkedIn sourcing, onboarding and offboarding automation, performance management, absence and PTO management, time tracking, document management with e-signature, org chart and employee directory, HR reporting and analytics, fully integrated Canadian payroll covering CRA remittances, T4s, RL-1s, ROEs, and multi-province calculations, a mobile app, customizable career page, and recruiting analytics.
Folks integrates with Payworks, Nethris, Agendrix, QuickBooks, Xero, Indeed, LinkedIn, and Jobillico. The platform operates as an open ecosystem — organizations connect their existing tools while Folks serves as the central HR data record.
Folks operates on a SaaS subscription model. Implementation is guided by a dedicated onboarding team covering setup, data migration, and initial configuration. Employees and managers access the platform via web or mobile app. A Canadian-based support team handles ongoing customer success, with deep knowledge of local HR and payroll compliance.
Unlike enterprise platforms scaled down for smaller organizations, Folks was built from the ground up for Canadian SMBs. Key differentiators include Canadian data residency, native compliance for all provinces including Quebec, a 98 percent support satisfaction rate, and a product roadmap focused on SMB workflows rather than enterprise feature sets.
The company was founded in Quebec City in 2009 by Sylvain Roy, rebranded to Folks in 2020, and has grown to support over 1,500 Canadian organizations. In 2023, CEO Jimmy Plante led a strategic expansion including $4.5 million in growth financing, the acquisition of Glow Talents to strengthen the ATS, and the launch of Folks 2.0 with fully integrated payroll.
Website: folksrh.com/en
Email: [email protected]
Phone: +1 877 481 4909
Headquarters: Tour B, 1035 Av. Wilfrid-Pelletier, Suite 440, Quebec City, Quebec G1W 0C5
LinkedIn: linkedin.com/company/folks-hr