Canadian small and medium-sized businesses face a compliance problem most can't fully staff their way out of. Employment legislation is complex, varies by province, and changes constantly. Citation Canada was built specifically to solve that — giving Canadian SMBs access to the HR expertise, software, and advisory support they need without the cost of a full internal HR department.
Citation Canada is a Canadian HR and health and safety platform serving more than 6,500 member businesses and 600,000 platform users across the country. It provides HR management software, health and safety tools, workforce scheduling, live expert advisory services, and hands-on consulting — all through a single platform called Atlas Canada. The company was founded in London, Ontario in 2008 as HRdownloads, one of the first organizations to make bilingual, jurisdiction-specific HR content widely accessible to Canadian SMBs. In 2023 it joined the Citation Group, a global organization supporting 100,000 businesses across the UK, Australia, New Zealand, and Canada. It rebranded as Citation Canada in 2024.
Citation Canada serves Canadian SMBs that want to manage their people and workplaces compliantly but lack the internal capacity to keep pace with constantly changing federal and provincial legislation. It is particularly suited to organizations operating across multiple Canadian jurisdictions, where employment and health and safety requirements differ significantly by province.
Compliance risk. Canadian employment and health and safety legislation is frequently updated and varies by province. Citation Canada's in-house compliance experts monitor legislative changes continuously and update platform content, templates, and advisor guidance so members don't have to track it themselves.
Fragmented systems. Most SMBs manage HR across a patchwork of shared drives, spreadsheets, separate training platforms, and ad hoc advice. Atlas Canada replaces that fragmentation with a single login covering HR management, health and safety, and scheduling.
Lack of expert access. Smaller organizations rarely have certified HR or health and safety professionals on staff. Citation Canada members have direct, one-on-one access to certified advisors who provide tailored guidance on real workplace situations — included as part of membership.
Atlas Canada is Citation Canada's unified platform for HR, health and safety, and scheduling, purpose-built for Canadian employers.
HR management — customizable HR policies, templates, and documents continually updated to reflect current Canadian legislation; e-learning modules for staff training; time tracking and attendance management.
Health and safety — hazard assessment tools; a full library of health and safety documents and training; e-learning courses covering WHMIS, workplace violence and harassment prevention, fire safety, and more; all content tailored to Canadian standards and updated regularly.
Scheduling — available as an add-on; enables managers to build and share employee schedules, manage time-off requests, track clock-in and clock-out, and generate timesheets with automated employee notifications.
Expert advisory and consulting — one-on-one access to certified HR and health and safety advisors; hands-on consulting available for more complex challenges.
Atlas Canada integrates with leading Canadian payroll providers including ADP Workforce Now, Ceridian Dayforce, Powerpay, QuickBooks, Nethris, Payworks, Sage 50, and Acomba to streamline timesheet exports and reduce manual data entry.
Members on the HR Expert package benefit from an HR advice guarantee. When a member follows Citation Canada's HR advisor recommendations and an employment standards claim arises 30 days or more after the agreement start date, the guarantee helps cover legal defence costs related to employment standards investigations and tribunals across all Canadian jurisdictions — up to $125,000 per matter and $500,000 annually.
Members gain immediate access to the Atlas Canada platform upon purchase with no waiting period. A fully guided onboarding process is included at no additional cost, with Citation Canada's team configuring the platform to each business's specific needs. The platform is accessible on any device.
Nearly two decades of Canadian compliance expertise. Bilingual, jurisdiction-specific content covering all provinces. A single platform replacing multiple disconnected tools. Live advisor access included in membership. An industry-leading advice guarantee covering legal defence costs up to $500,000 annually. And the backing of a global group supporting 100,000 businesses worldwide, with a preserved focus on the Canadian regulatory environment.
Website: citationcanada.com
Email: [email protected]
Phone: 877 438 9763
Headquarters: 727 Exeter Rd, London, ON N6E 1L3
LinkedIn: linkedin.com/company/citationcanada