'Chaotic working' emerges as top 2023 workplace trend in Singapore: report

Moonlighting, boomerang employees also among top trends

'Chaotic working' emerges as top 2023 workplace trend in Singapore: report

"Chaotic working" emerged as the top workplace trend in Singapore for 2023, according to reports.

The Straits Times reported on Monday a survey from Indeed showing that 16% of 1,211 Singaporeans practiced "chaotic working" in the workplace.

The so-called "chaotic working" refers to a practice where employees "engage in acts of generosity or leniency towards customers or clients," according to Workable.

Employees usually carrying out this practice often feel disaffected or overburdened by their work conditions, it added.

"It's a form of rebellion against the company, but instead of direct confrontation or quiet quitting, it manifests as excessive generosity towards customers. In other words, it's a passive-aggressive response," Workable said on its website.

The phrase has been among the biggest workplace buzzwords of 2023, according to Workable. In Singapore, Indeed said it topped other workplace trends such as:

  • Moonlighting (13%)
  • Being a boomerang employee (12%)
  • Rage applying (7%)

2024 predictions for jobs

Indeed also predicted that rage applying and quiet quitting will likely become the top two trends of 2024, The Straits Times reported.

Nishita Lalvani, Indeed's marketing director for Singapore, India and South-east Asia, told the news outlet that these trends will emerge amid increasing discontent among employees.

This leads them to "either impulsively applying for new roles or quietly disengaging from their current positions," according Lalvani.

On the other hand, the trend of boomerang employees will likely lose some steam in 2024, according to Indeed.

A 2023 Robert Walters report previously revealed that 75% of employees in Singapore are open to returning to their previous employer.

But as more employers put more focus on improving their workplace culture - the top reason for departures - there will be a shift away from boomerang employees trend, Lalvani said.

Meanwhile, 31% of the respondents said they would look for new jobs in 2024, including 42% of them who said they would join a bigger organisation to get better resources, pay, and career prospects.

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