JP Morgan reminds staff to uphold ‘culture of respect’ after viral video

A worker was caught yelling and hurling profanities at a guard

JP Morgan reminds staff to uphold ‘culture of respect’ after viral video

In an internal email memo sent to its more than 3,000 Singapore-based staff, JP Morgan reminded employees to uphold a “culture of respect” inside and outside of work.

This, following a viral video of an employee yelling and hurling profanities at the security guard at his condominium. According to local media, JP Morgan is aware of the video and is “looking into the matter”.

The man has since “apologised many times” to the guard over a private meeting. The man was “very remorseful”, according to a union leader from the security industry association present at the meeting.

Once the video went viral, the man was identified as Ramesh Erramalli, a current staffer at the financial services firm. In the footage, Erramalli was seen berating the security guard after being told that he needed to pay parking fees for guests visiting the condo.

He then told the guards that he had bought the condo unit for $1.5 million and started hurling profanities at them. The guards explained that they were simply “enforcing the rules”.

Soon after an internal memo was circulated at the firm, written by Edmund Lee, senior country officer at JP Morgan’s Singapore offices. The memo made no references to the incident, reported Straits Times.

“Our people, services and commitment to integrity have made JP Morgan one of the most respected financial institutions in the world,” he wrote. “We all have a shared responsibility for preserving and building on this strong reputation.

“All of us...are expected to demonstrate the highest standards, including respect and dignity for others...inside and outside of the workplace.”

READ MORE: Why building a caring culture is critical (and how HR can influence this)

JP Morgan and its employee have been receiving backlash online since the video, with some netizens urging that the staff be sacked.

Erramalli has also allegedly been doxxed, or harassed online, as his personal details were published online, including his condo address, mobile phone number, and alleged pay and qualifications.

Police confirmed on Tuesday (29 October) that a report has been filed on the alleged doxxing.

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