Most organisations that struggle with consistency at the frontline spend their energy looking in the wrong direction
Most management programs are based on the same inaccurate assumption: that the managers lack a skill
Every ANZ organisation carries a number on its books that most boards have never seen. It sits across multiple budget lines, accumulates quietly through attrition, absenteeism and hiring inefficiency, and is rarely connected back to the capability conditions that generate it
It does not take much for conversations to escalate in the current climate. People are angry. And that anger is spilling into workplaces
Hiring has become more sophisticated
I don’t know many who leaders who readily admit to having a controlling leadership style but I am hearing a lot of it’s not my usual style but right now, with the team I’ve got, and where things are at, it’s the only way for the next six months by way of explanation from senior leaders across all sectors
