Mediation provides people with a safe forum to progress working relationships
Broken relationships, constant conflicts, bullying and harassment are just some of the characteristics of toxic workplaces.
Moreover, they are places where the dysfunctional behavior is having a negative impact on the services or product that the organisation produces.
It’s something beyond a tiff between John and Sally.
It is now a systemic problem whereby customers aren’t being looked after, patients aren’t being cared for, roads aren’t being repaired or information isn’t being passed between security guards.
How can things get so bad?
There are many root causes of workplace conflict, said Dr. Leigh Hodder, senior workplace relations adviser at iHR.
Hodder said the primary causes of conflict include: