3 in 5 Singapore workers using generative AI

Almost half hoping new tech will help reduce workload: report

3 in 5 Singapore workers using generative AI

More than half of Singapore workers had admitted to using generative AI (Gen AI) in their line of work, a study commissioned by UiPath found.

The number further cements the city-state serving as one of the places in the world with the highest number of AI users along with Hong Kong, to an article by CFO Tech Asia.

The UiPath report also found that about 30% of employees feel burned out, which is an increase from 26% recorded in the previous year.

And 43% stated that they were eager to use Gen AI tools to reduce their workload and have more time to complete their tasks.

About 62% of the respondents also stated that Gen AI has allowed them to save more time on their work-related tasks as 42% shared that they were saving 10 or more hours, allowing 53% of them to engage in more creative tasks while 49% spent more time with their families and loved ones, reported CFO Tech Asia.

However, the study also found that 65% of employees did not combine Gen AI with business automation.

Concerns about Gen AI tools

While 58% of the respondents believed that Gen AI tools were necessary for their business processes, they still have concerns about:

  • Potential security risks (38%)
  • Inaccurate outputs (34%)
  • Compliance risks (31%)

“The findings from our survey indicate that Singaporean workers who do utilise both technologies have seen greater productivity and an improved work-life balance,” said UiPath Area Vice President for Asia Jess O’Reilly, in CFO Tech Asia.

“To inculcate a more fulfilled workforce, initiatives to plug skill gaps, foster greater trust in AI, as well as strategic private-public partnerships will be key to help workers embrace digital transformation in the age of AI.”

To gather the report’s data, a survey was conducted of 1,133 full-time employees in Singapore.

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