Isabel Lam, Head of HR, AXA Hong Kong

Isabel Lam of AXA Hong Kong is part of the HRD Asia Hot List 2018

Hot List 2018

Head of HR

For Isabel Lam and the rest of the HR leadership at AXA, priorities of the past year have focused extensively on growing a flexible work culture in the company in order to further drive home its ultimate value proposition of protecting people and looking after their welfare. "It has truly allowed us to focus on business outcomes and remove artificial measures of success," Lam says. "Employees are empowered to decide where and when they can work best. Since our move to Wong Chuk Hang [in the Southern District of Hong Kong Island], staff and managers have successfully adapted to this agile way of working."

At the start of the year, the company also announced a global parenting policy, which provides employees with 16 weeks and four weeks of fully paid maternity and paternity leave respectively, in order to help them achieve a better balance between their work and family life. A key challenge for Lam and her team is the continuing shortage of talent, which is why HR at AXA has chosen to focus on addressing core needs that will effectively engage the company's talent and allow them to flourish.