Ryan Ghisi, Xero

Hot List 2020

GM, Global People Programs

As General Manager of Global People Programs, Ryan Ghisi manages Xero’s global initiatives, including its graduate program, mobility program, workforce planning, people systems, reporting and analytics. Ghisi believes in empowering staff to do the best work of their lives by underscoring the value of being human – an idea that is ingrained in the culture and lexicon of Xero. For Ghisi, it is about belonging, being yourself, and bringing your own perspective. With the HR team renamed to People Experience, Xero is committed to mapping out a great employee journey and has made it one of its top strategic objectives. As an HR leader, Ghisi’s own approach is to support the staff who, in turn, provide excellent products and services to customers. Engaging with employees and ensuring there is ongoing feedback have been critical to the success of the people initiatives at Xero, and Ghisi has been at the forefront of this development.