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The whole truth: investigative interview best practice

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HC Online | 20 Mar 2013, 12:00 AM Agree 0
Most HR professionals don’t have Sherlock Holmes’ deductive skills, so it’s hard to find out the truth about workplace allegations if your interviewing skills aren’t up to scratch.
  • Peter McLean | 20 Mar 2013, 06:28 PM Agree 0
    As a HR Professional I have seen too many supervisors or dept managers try and sort out conflict in their own departments. They have taken an avoidance of HR approach, because previously HR have taken a far tougher stance than they would have.
    I have found that interviewing with the supervisor and then determining appropriate action with the supervisor involvement, gives them buy in and eventually ownership of the outcome.
    Stick with the facts and only the facts and you won't go wrong.
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