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Opinion: Change Management: It happens from the inside out

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HC Online | 26 Mar 2014, 11:12 AM Agree 0
What does swapping shoes with a neighbor have to do with change management? Carol Howard, director of Black Birds Three, explains and her tips for those up to their neck in managing change.
  • Chris | 27 Mar 2014, 11:16 PM Agree 0
    I appreciate the comment about "being mindful". Part of what we try to accomplish as part of our overall change strategy is to coach our clients' sponsors and leaders to be mindful of the language they use when communicating with their teams.

    Many times I have witnessed a single "inappropriate" use of language from a "leader" that can completely undo a months worth of great change management work.

    Be Mindful! Love it.

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