Across all walks of life, people recognise that understanding their own and other people’s emotions is a highly useful skill. Leveraging this skill – Emotional Intelligence, or EI – correctly can enable better problem-solving and a healthier workplace environment. Emotional Intelligence can make a powerful contribution to job performance in any role requires developing and maintaining positive interpersonal relationships.
Traditional approaches to assessing EI have presented a number of challenges – but things are changing fast. New approaches offer rigour, efficiency and an enhanced candidate experience.
Revelian’s latest whitepaper explores key insights into the field, including:
• What is Emotional Intelligence (EI)?
• Why is it important?
• The role of EI in great leadership, customer service and sales
• How to measure EI
• Why EI and Game Based Assessments are a perfect fit
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