HR’s data-driven revolution

People are the starting point for improvement, and technology is the path that leads an organisation there

HR’s data-driven revolution

Businesses generate an immense amount of data daily, yet many organisations are unaware of its value in understanding customers, competitors, employees, business partners, and processes. Intelligent technology and cloud-based platforms remove the guesswork from deciphering data, finding efficiencies, and implementing improvements.

According to a report from SAP SuccessFactors and IDC, only 16% of organisations have collaborative, agile, and adaptive work methods in place that can keep pace with technological developments and changes. It’s evident that while business leaders understand data is always being created and collect, but unsure how to capitalise on the data and kickstart their HR digital transformations.

This is where HR departments have a crucial role to play, by aligning themselves with intelligent tech tools. Organisational data highlights where processes can be optimised to ensure efficiency and consistency while eliminating human error. SAP SuccessFactors and solutions streamline the resources needed to operate, businesses have greater agility and transparency. This is critical in an ever-changing business-landscape that favours proactive and responsive enterprises.

Improving people and processes

Many organisations and businesses face challenges in HR digital transformation that resonates across industries – diverse and dynamic workforces across multiple countries and regions; the experience economy impacting on licence to operate; technological developments reframing business roles and models; legacy systems and lack of operational visibility.

Accordingly, digital transformation starts with the right plan, a clear understanding of the digital transformation’s purpose and its metrics for success. HR is at the core of this change, because understanding employee experience is critical to leading and maintaining digital transformation. Currently 27% of digital transformation is being led by Chief Information Officers and only 5% by Chief HR Officers. HR can no longer be viewed as an afterthought or mere administrative function when it manages and protects businesses’ most valuable assets in creating and maintaining digital transformation.

People are the starting point for improvement, and technology is the path that leads an organisation there. By implementing data-driven solutions to the challenges that employees face, intelligent technology allows people to focus on core competencies and value-adding roles – automating tedious tasks to free up time and resources.

Efficiency begins from the business core and moves outwards as backend processes are standardised and enhanced. Employees can work more intelligently, training and developing skills for digital transformation. Employees who feel empowered are better prepared for the transition towards automation and can develop the skills to fill talent gaps. The next-generation workforce won’t be smaller; simply better trained and more productive.

HR’s role in digital transformation begins with attracting, training, and retaining the right talent. Organisations are increasingly recognising the importance of implementing formal talent management strategies from 44% in 2012 to 75% in 2016.

Yet only 17% of organisations have talent management and HR systems integrated. There is a clear gap between the recognition of HR’s importance and the technology necessary to implementing digital transformation to truly understand the employee experience.

HR Transformations aren’t straight-forward, nor are they an overnight journey. A digital HR breakfast is being hosted by SAP SuccessFactors to demonstrate the importance of HR functions in planning and realising digital transformation.

South32 Lead for HR Systems and Improvement, Sophie Black will share the highlights, lowlights and learnings, of South-32’s HR Transformation. HR professionals are invited to take the opportunity to hear first-hand how HR digital transformation is an ongoing journey and understand what it takes to shape a more agile organisation.

SAP SuccessFactors Digital HR Breakfast


Time: 7:55am to 10:00am

Date: Thursday 12th March 

Venue: The Ivy Sunroom, 330 George St, Sydney 


Time: 7:55am to 10:00am

Date: Friday 13th March

Venue: Blackbird, Riverside Centre, 123 Eagle St

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