HRD Talk

AI in payroll: How to innovate without automating out humanity

As artificial intelligence rapidly reshapes every corner of the workplace, payroll stands out as one of the most sensitive and high-stakes functions in HR. Accuracy, data security, and compliance are non-negotiable — yet payroll leaders are under constant pressure to improve efficiency and reduce risk. As AI capabilities expand, the big question for employers isn’t if AI should be integrated into payroll processes, but how to do it safely, ethically, and effectively. Understanding this balance is crucial for every HR and payroll professional navigating the future of work. 

In this insightful episode of HRD Talk, Ben Cartwright speaks with Kylie Baullo, General Manager of ADP for Australia, New Zealand, and Japan, to unpack what AI really means for payroll. Together, they explore the practical ways AI is already improving accuracy, reducing manual errors, and freeing up valuable time — while also addressing the concerns around data privacy, job security, and responsible AI use.  

Tune in to hear about: 

• How AI can reduce payroll errors, boost accuracy, and proactively identify data issues 
• The critical role of data privacy, ethics, and transparency in AI-powered payroll systems 
• Practical, everyday AI applications that can improve HR and payroll workflows 
• How businesses can manage employee concerns about AI and automation in the workplace 
• The importance of combining human judgement with AI-driven insights for better decision-making 
• The role of “guardrails” in ensuring AI tools support — not replace — people in payroll 

This conversation will equip you with a grounded, realistic understanding of AI’s role in payroll and how to harness it without compromising what matters most. Tune in to this essential episode of HRD Talk and discover how to safely and smartly integrate AI into your payroll processes today.