Jackie Dunham

Jackie Dunham

Human Resources Director America

Jackie Dunham

Managing editor

15 years experience38,680 Total views on Human Resources Director America in 2025

Jackie's specialty topics

AI in the workplace Layoffs and restructuring Workplace psychology

Jackie Dunham is the managing editor of Human Resources Director and The Educator, where she leads editorial strategy and coverage of the HR and education industries for a global audience.

With 15 years of journalism and communications experience, Jackie spent nearly a decade at CTV News, one of Canada's largest broadcast networks, writing and editing news and features, managing editorial lineups, and growing audience engagement. She has also brought communications expertise to the private sector through several years in public relations.

In her current role, Jackie oversees editorial direction for two specialist publications, shaping how HR professionals and educators access trusted, timely information. Her work reflects a deep commitment to accurate, balanced journalism that serves the needs of working professionals across industries.

Outside of work, she can be found on a bike, on a yoga mat, or deep in the backcountry in a canoe.

How I think about writing for this industry…

“Every big shift in the economy eventually becomes someone's Monday morning at work. Right now, that means AI, layoffs, restructuring, and entirely new ways of working, all landing on HR's desk at once. It's my privilege to talk to the leaders navigating that shift, and my job to make it useful to the people living it.”

Awards and recognition

  • Dean's Award, Centennial College

Also published by

CTVNews.ca

Featured content from Jackie

Digital twins are coming. Is HR ready? AI tokens are exposing what companies got wrong about adoption Is DEI dead in U.S. workplaces? IBM’s settlement raises new questions for HR

Previous experience

  • MSL — Senior Editorial and Media Strategist
  • CTV News — Web Producer & Journalist
  • CTV News Channel — Producer

Education

  • Post-graduate diploma in Journalism, Centennial College
  • B.A. in History, Queen's Univeristy

Read the latest stories by Jackie

Forget burnout. 'Rust-out' could be your next workplace problem

A therapist explains the warning signs of rust-out, how it differs from burnout, and what managers can do

Forget burnout. 'Rust-out' could be your next workplace problem

The AI-enabled office needs more than desks and meeting rooms

As AI accelerates execution, the workplace needs to evolve around how teams collaborate, connect and make decisions

The AI-enabled office needs more than desks and meeting rooms

AI made expertise abundant. Here's what became scarce instead

As expert knowledge becomes easier to access, a KPMG transformation partner says the competitive advantage may lie elsewhere

AI made expertise abundant. Here's what became scarce instead

The case for keeping your AI options open

Why vendor dependence could become a bigger risk as HR teams build AI into everyday workflows

The case for keeping your AI options open

Iced coffee at a job interview? The professionalism debate heats up

A viral TikTok turned one recruiter's pet peeve into a surprisingly divisive debate over interview etiquette

Iced coffee at a job interview? The professionalism debate heats up

Is your organization suffering from toxic politeness?

A conflict resolution facilitator explains what avoiding conflict is actually costing workplace teams

Is your organization suffering from toxic politeness?

AI's slowdown fight isn't just tech's problem, it's every employer's

Companies face their own prisoner's dilemma on AI deployment, one workplace expert says, and no one is coming to save them

AI's slowdown fight isn't just tech's problem, it's every employer's

The promotion HR leaders never asked for

The extra responsibility isn't going away, but one longtime HR industry analyst says it's worth leaning into

The promotion HR leaders never asked for

More pay isn't enough if the job never lets you log off

A new survey might explain why climbing the corporate ladder has lost some of its appeal, especially among younger employees

More pay isn't enough if the job never lets you log off

What's 'FOBO'? And why are so many workers afraid of it?

A new survey has a name for what workers are feeling, and researchers say employers aren't doing enough about it

What's 'FOBO'? And why are so many workers afraid of it?