With a name like Smucker’s, it has to be good
With a name like Smucker’s, it has to be good. And it seems the company’s slogan applies to more than just their jam. JM Smucker is something of an icon in North America, dating back to 1897 and employing over 7,000 workers. Affiliated with the likes of Dunkin’ Donuts, Meow Mix, Folgers, and Shirriff, Smucker’s is a leader in both manufacturing and – according to Jill Penrose – employee experience. As chief people officer and administrator, Penrose is at the coal face when it comes to leading her people. The past few months have, as most people would agree, been relatively unprecedented – meaning HR leaders like Penrose had to take charge in navigating the COVID-19 chaos.