HR technology

Call-centre operator uses new tech to soften Indian agents' accents: report

Call-centre operator uses new tech to soften Indian agents' accents: report

AI tool can 'neutralise the accent of the Indian speaker with zero latency,' according to deputy CEO of Teleperformance

'Application overload': Is AI making recruitment harder for HR?

'Application overload': Is AI making recruitment harder for HR?

AI-generated resumes are flooding market, holding employers back from finding top talent

Is AI nicer than your staff?

Is AI nicer than your staff?

Allstate Insurance finds AI chatbots more empathetic than human representatives

Use of AI tools in hiring surges among HR leaders globally

Use of AI tools in hiring surges among HR leaders globally

But many candidates looking for AI transparency in recruitment: survey

Chipotle speeds up hiring with new AI tool ahead of 'Burrito Season'

Chipotle speeds up hiring with new AI tool ahead of 'Burrito Season'

Restaurant chain recruiting 20,000 workers with help from virtual team member 'Ava Cado'

Over 60 signatories push for 'inclusive, open' approach to AI

Over 60 signatories push for 'inclusive, open' approach to AI

US, UK notably absent from the document's signatories