New York State boosts AI-powered virtual career center

500,000 businesses can now use service for skills-based hiring

New York State boosts AI-powered virtual career center

New York State has expanded its artificial intelligence (AI)-powered Virtual Career Center to allow more employers to use the platform.

Now, New York State’s 500,000 businesses can utilize this service for skills-based hiring through the tool.

“Our virtual tools are connecting businesses to top talent across the state in real time,” said Roberta Reardon, New York State Department of Labor (NYSDOL) commissioner. “I want businesses of all sizes to know that we can help them find staff to best suit their needs directly from New York State’s highly skilled and dedicated workforce. I encourage businesses to utilize the Virtual Career Center and our other resources today.”

Eightfold – a provider of AI recruiting and talent management solutions – customized the online platform so NYSDOL could include businesses in the expansion.

"The State of New York prioritizes the creation of career-building, family-sustaining employment opportunities for its citizens, and the expansion of the Virtual Career Center is a landmark moment in that journey,” said Ashutosh Garg, Eightfold CEO and co-founder. “We are proud to partner with their team to establish New York as a talent leader and innovator.”

Overall, 80% of HR professionals have used or are considering using generative AI in the hiring process, according to a previous report.

High utilization of AI-powered platform

Initially launched during the COVID-19 pandemic, the NY State’s Virtual Career Center connects unemployed New Yorkers with job opportunities.

It enables employers to post jobs, communicate directly with job candidates, as well as track and advance prospective hires through different recruiting phases.

The state expanded the free platform in September 2022 to give all interested New Yorkers access to more than 250,000 vetted job postings and job training resources to take their careers to the next level. More than 80,000 job seekers have signed up to use this online resource.

And employers who have used the platform have found success.

“We were really struggling to find a qualified engineer in our local market and with the help of the DOL, we now have an amazing new member of the team,” said IEC Holden Corp.

“You can remove the job posting now. We did get a very good candidate and filled that position. We got about 15 people in only a few days, and made a great hire, so thank you,” said Mohawk Valley Materials.

Last month, New York City’s new law regulating employers’ use of AI in making hiring decisions took effect. With the city’s law regulating the use of automated employment decision tools (AEDTs) on July 5, employers that use AI tools to make hiring decisions must now disclose this fact to candidates.

Also, U.S. Senators introduced the No Robot Bosses Act last week to protect job applicants and workers from employers using automated decision systems to make employment decisions, including hiring, disciplinary actions, and firing.

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