Research suggests that digitization is the key to solving HR challenges in 2023
Organisations are constantly on the hunt to find new technology that will give them an advantage in workflow, productivity and ultimately profitability. Quicker decisions can lead to significant advantages in the marketplace and whether it’s artificial intelligence technology or a software system that processes information quicker highlighting advantages or increased probability of success, your company is in front - and that could be the difference between winning a big contract or not.
“Technology is a key ingredient in providing a better employee experience, leading to a more engaged and therefore productive workforce,” Danny Lessem, ELMO’s CEO, said. “In today’s world of work, employees expect consumer-grade technology to help them work seamlessly, whether they’re in the office or at home. Using the right technology creates a greater sense of connection, reduces the amount of painstaking manual tasks, and offers the ability to collaborate and innovate regardless of location - all aspects that benefit productivity.”
The recruitment advantage
One key area is in the area of recruitment. With Australia nearing full employment, securing talented personnel on the market is not easy to do, so thereby a distinct advantage can be gained by engaging software that streamlines candidates quicker based on their suitability through targeted questioning.
“In the tight-talent marketplace we’re seeing in Australia, more companies are looking to disruptive technologies to help attract, select, and engage the world’s best talent,” Lessem said.
“The focus is on winning the war for talent - attracting the best candidates, providing a more personalised experience, promoting the company’s employee value proposition, increasing time to productivity, and improving the onboarding experience.
“Technology which streamlines the recruitment process, using one centralised system that integrates with job boards and allows companies to create candidate pools in order to maintain a constant talent pipeline, allows recruiters to focus on the human elements of their job.
“And with rising inflation and soaring labour costs, technology that helps to reduce the cost-to-hire will be a welcome solution for organisations.”
C-suite survey
A 2021 McKinsey survey of top C-suite executives revealed that talent, hiring, processes, management, connections and productivity all needed a rethink to align with a hybrid future. There were concerns about maintaining company culture, onboarding new employees, and sustaining innovation and ideas generation when employees are geographically dispersed.
“The coordination of resources, of physical space, of who’s doing what, where and when, has become a whole lot more complicated,” Lessem added. “But innovative technologies are helping organisations overcome human resources challenges - including capacity management and planning via powerful, data-driven dashboards.
“Such technology plays an integral role in helping organisations experiment with different operational models to achieve greater efficiency at reduced operating costs, yet it cannot mask outdated or ineffective people processes. So now is the time to review foundational HR processes to ensure they are ‘fit for purpose’ in this hybrid era.
“The aim, with the right technology, is to build more resilient team bonds, strengthen company culture, and improve the employee experience, which leads to growth and business success.”
Technology troubles
It is not uncommon, however, for technology issues to arise. Whether it is simple issues such as logging on, connecting to the network, or Teams not functioning properly, the endless problems don’t seem to abate.
While companies love to talk about ‘seamless integration’ it rarely happens and this can have an impact upon employee morale and even attracting top talent to your business.
“Australian organisations are facing serious challenges in attracting and retaining the talent and skills required to meet their goals,” Lessem added. “Where previously the influx of migrant workers could be relied upon to top up skills gaps in the economy, now the supply has fallen and as a result, competition for talent is fierce.
“Therefore, organisations that utilise best-in-class technology to develop a stronger talent pipeline and provide a better hiring experience can stay one step ahead of the competition. Beyond recruitment, innovative technology can also help to retain employees through a seamless onboarding process, regular performance management feedback, and easy access to wellbeing support.
“Innovative solutions such as ELMO Software are at the forefront of a disruptive technology industry, driven by the transition of organisations towards online systems which automate processes and aggregate information in new and intelligent ways.”
ELMO is one of our sponsors at upcoming HR Tech Summit – don’t forget to book your tickets here.
