Chris Sweeney

Chris Sweeney

Chris Sweeney is the Managing Editor of Special Reports at Key Media. He oversees the editorial process across all special reports in the firm's publications, covering the sectors of finance, insurance, mortgage, law, HR, safety and education. Prior to joining Key Media in 2022, he worked extensively across national newspapers and magazines in the UK, writing for and leading editorial teams. He has also reported for newspapers in the Middle East, hosted podcasts and is the author of two internationally published books.

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Start Beyond, a HRD 5-Star Employer, empowers frontline workers to manage customer aggression

The virtual and augmented reality studio's new VR training tool teaches frontline service staff how to de-escalate fiery customer interactions

Start Beyond, a HRD 5-Star Employer, empowers frontline workers to manage customer aggression