Can an employer be held vicariously liable for its employees’ defamation?

First case before Hong Kong court to address employer’s lability for employees’ statements

Can an employer be held vicariously liable for its employees’ defamation?

The Hong Kong District court has dismissed a pilot’s claim that his former employer is liabile for emails sent by his former colleagues at the time of his dismissal that were defamatory towards him. 

Mr Breton Jean brought proceedings for a second time against his former employer, HK Bellawings Jet Limited (Bellawings), after his employment was terminated in December 2016. On 31 October 2024, the Hong Kong District Court in Breton Jean v. HK Bellawings.jet Ltd [2024] HKDC 1695, dismissed his allegations of defamation against three of his former colleagues who were named as second to fourth Defendants, as well as Bellawings, the first Defendant. This case comes after his success in the Hong Kong Court of Appeal (Breton Jean v. 香港麗翔公務航空有限公司 [2022] HKCA 1736) in obtaining compensation from Bellawings for untaken “rest days.” 

In the defamation action, the former pilot claimed three emails sent by his former colleagues at the time of his dismissal were defamatory towards him. He claimed Bellawings was vicariously liable for their defamatory statements because the emails were sent by those colleagues in the course of their employment. The emails alleged drunk and inappropriate behaviour, sexual assault, abandonment of duties, and coercion of an employee into flying without the proper qualifications. The individuals who sent the emails copied each other and personnel from HR and management into their respective emails. 

The Defendants successfully relied on the defense of qualified privilege to defeat the claim for defamation. This defense applies to a communication where the person making it has an interest or duty to send it, and the person receiving it has a corresponding duty to receive it (see Jonathan Lu v. Paul Chan Mo Po [2018] 21 HKCFAR 94). Any findings of malice on the part of the communicating parties would be fatal to this defense.  

The court found that employers and employees in a business have a common interest in the way in which the business is carried on (see Keith Singh v. Joseph Weayou [2017] EWHC 2102 (QB) and Kostakopoulou v. University of Warwick [2021] EWHC 3454 (QB)). The emails were not published any further than was required for the effective making of the communication in the ordinary course of business (see Pang Siu Wing v. Chungshan Commercial Association Hong Kong [2024] 1 HKLRD 1031. They were not sent to any personnel outside Bellawings and the individuals who sent the emails could be expected to be put on notice of Breton Jean's behaviour as they all worked under him. As malice was not sufficiently pleaded, the emails were found to be covered by qualified privilege and there was therefore no finding of defamation. 

Vicarious liability 

Even though the defense of qualified privilege had defeated the defamation action, the court still considered obiter whether Bellawings would be vicariously liable for the employees' statements. Applying the general principles on vicarious liability to defamation from the English cases of Armes v. Nottinghamshire County Council [2018] AC 355 and Mohamud v. Wm Morrison Supermarkets plc [2016] AC 677, the court held that Bellawings would only have been vicariously liable if the employees published the defamatory statements whilst acting within the scope of their employment. This would depend on whether the comments made were “so closely connected with acts that the employee was authorised to do that it could be fairly and properly regarded as having been done by them while acting in the ordinary course of their employment.” Breton Jean's counsel argued that there was sufficient connection between the Defendants' roles as members of the cabin crew and colleagues of Breton Jean and the complaints made and, by employing them, Bellawings opened itself up to the risk of its employees committing a tort on its behalf (see Parris v. Ajayi [2021] EWHC 285 (QB) and Camacho v. OCS Group UK Ltd [2024] ICR 1019). 

The court dismissed this argument. The fact that the employees were complaining about Breton Jean's work performance did not make the complaint a business activity of Bellawings. Parris v. Ajayi and Camacho v. OCS Group UK Ltd were distinguished on the basis that the defamatory comments in those cases were published as part of a formal grievance procedure. English employers are required by law to set out a formal grievance process and therefore publication of grievances can be considered part of the employer's business activity or at least an activity that would have been explicitly authorised by the employer. 

The court instead relied on the English case of Pena v. Tameside Hospital NHS Foundation Trust [2011] EWHC 3027 (QB), where a complaint made by a consultant about a surgeon in the hospital was not held to be closely connected with the consultant's clinical or administrative role. The complaint was that the surgeon was seeking a vote of no confidence in the board of the Hospital Trust in order to protect his own remuneration and therefore, whilst it did clearly relate to the way the hospital was run and the surgeon's role in the hospital, it reflected only the consultant's personal views. It would not “accord with justice for the Trust to be fixed with legal liability for what he chose to say.” In a similar vein, the employees were not specifically authorised to send the emails about Breton Jean, nor was it part of Bellawing's business activity (or the employees' roles within the company) to do so. 

Defamation by employees 

Whilst the discussion of vicarious liability in this case was made obiter, it is significant as the first time a Hong Kong court has considered employers' vicarious liability in relation to employees' defamation. It should provide some comfort to employers that they will likely not be held liable for employees’ personal views when expressed outside their specific employment responsibilities. Employers should still encourage employees to exercise caution in their communications and ensure complaints are dealt with formally and within a limited group of company personnel. 

Richard Keady is a Partner in the Litigation and Dispute Resolution Group at Dentons in Hong Kong. Jenny Zhuang is Of Counsel in the Litigation and Dispute Resolution Group at Dentons in Hong Kong. Acknowledgements to Trainee Solicitor Faith Colenutt for research and contribution to this article.

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