Is access to technology vital to job satisfaction?

The answer is revealed in HRD Magazine’s latest Singapore Employer of Choice survey

Is access to technology vital to job satisfaction?
’s recent Employer of Choice survey revealed how big an impact access to technology has on an employee’s productivity and job satisfaction.

More than 1,000 employees from 111 companies were surveyed and 76% agreed with the statement, “My employer gives me access to the technology I need to do my work efficiently,” earning this category one of the highest rankings in terms of percentages.

“I have access to the conference call facility to speak to colleagues from HK, UK and US on a weekly basis,” said one respondent, showing how technology is especially useful for global companies.

Another shared that they appreciated “access to mobile apps that make it easy to work on the go”, while another valued the training and development their company offers in “computer literacy” and cybersecurity.

Respondents also placed high value on the fact that going digital made them feel “very tech-savvy” and environmentally-conscious since it reduced the use of paper and clutter. 

For some employees, the simple act of keeping their hardware and software programmes up-to-date was enough.

Top three performers
Of the companies surveyed in Singapore, the three that came out on top were Metro Drug Inc., Marina Bay Sands, and Aluzinc Asia.

Chan Yit Foon, SVP-HR for Marina Bay Sands, said that technology is especially useful in the hospitality and service sector as it “plays a pivotal role across the resort’s operations, especially in the Hotel, where for instance, Housekeeping Team Members on the ground rely on handheld devices to retrieve information on the latest room status in real time.”

“As can be seen from the insights of our top performers, the technology provided for employees are geared towards improving efficiency through consolidation—placing all processes under one application or platform—and constant communication,” said Iain Hopkins, HRD editor.

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