Only a third of employees are concerned about getting replaced by AI
Employees in the United States are optimistic about the benefits of artificial intelligence tools, but want their employers to have a clear vision for them, according to a new report.
Findings from a new D2L survey revealed that 69% of employees in the US generally agree that AI will help them do their jobs better.
Another 68% also expect AI to free up time for higher-level tasks. This comes as they recognise AI's strengths in doing some of their repetitive and data-heavy tasks, such as:
"Workers see the value in AI for helping complete repetitive and data-driven tasks, freeing up time to focus on human strengths like creativity, problem solving and communication," said John Baker, President and CEO at D2L, in a statement.
The findings come despite widespread fears of AI-triggered layoffs. A recent International Labour Organisation report said 25% of global employment is potentially exposed to GenAI, with higher shares in high-income countries.
But D2L's poll found that only 33% of employees are worried about AI eventually taking over their jobs, which may stem from their perception that AI can only automate mundane tasks.
However, employees also believe that AI can't replicate human skills, such as creativity, problem-solving, and communication.
Meanwhile, the report also underscored the need for employers to provide structured support amid AI implementation.
According to the findings, 58% of employees feel that they've been left on their own when learning AI, while only 25% say that their company has a clear AI vision.
"Our survey suggests that workers are optimistic about the potential of AI, and there's an opportunity for more structured support from employers," Baker said.
The report said communicating a clear AI strategy and developing ethical guidelines for AI use might help give clarity to the organisation's AI vision.
It also suggested developing comprehensive AI training modules and using AI to tailor learning experiences.
"With strategic investments in training and the right learning platform, workers can feel more empowered to integrate AI into their work," Baker said.
