New Zealand's retail wages go up 3%

Nearly half of employers also offer flexible work arrangements

New Zealand's retail wages go up 3%

New Zealand's average retail wages went up by three per cent despite sluggish revenue growth across the sector.

Data from Retail NZ's latest Wages Guide shows that the average retail wage has risen to $30.64 per hour.

This marks a three per cent increase from the previous year and is slightly higher than the 2.8% rise recorded in 2024.

The sector's average wages are also higher than the minimum wage of $23.50 and the living wage of $27.80.

"Retailers are continuing to battle low consumer confidence and slow sales. But wages are increasing at a rate faster than growth in revenue," said Retail NZ chief executive Carolyn Young in a statement.

"It's pleasing that the average wage remains well above both the minimum wage of $23.50 and the living wage of $27.80."

Benefits offered

When it comes to benefits, Retail NZ noted that employers continue to offer a range of non-salary perks.

Nine in 10 employers provide additional perks, with 56% offering in-store discounts or subsidised food and clothing.

Another 45% offer flexible work arrangements.

Other perks offered include bonuses, commissions, as well as professional development support.

There are 230,000 people working in New Zealand's retail sector, according to Young.

The Wages Guide covers the compensation offered to these employees. It takes into account a total of 27 roles, from frontline sales assistants and delivery drivers to back-office roles in finance, digital, logistics, and store management.

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