HR Leaders: Leading positive change at NAB

NAB’s Darren Clarke discusses the challenges and benefits of implementing a new accreditation program

Following the Royal Commission across the financial services and banking sector, NAB introduced a Career Qualified in Banking program to raise the bar of professionalism across the organisation. Darren Clarke, executive, talent & learning people & culture, at NAB sat down with HRD to discuss the challenges of rolling out the program and how it has improved engagement among employees.