At the National HR Summit in Sydney, Shine X Nexus' head of capability and growth, Naomi Oyston, explains why traditional one‑day workshops are failing a new generation raised on double‑speed TikTok and constant information overload. She unpacks how AI‑powered, microlearning journeys and human-led on‑the‑job coaching can help organisations build real capability – anywhere, anytime – while still protecting the irreplaceable value of in‑person connection and culture.