As AI takes on more workplace tasks, HR may have to rethink how it handles complaints, training and accountability
AI now assembles survey comments, metadata, chats and behavior in one view. Behavioural psychologists say HR must pick outcomes first
Self-funded employer plans grew as the individual market shrank, with Medicaid work requirements next in January 2027
Self-funded employers are moving away from the largest pharmacy benefit managers ahead of rebate pass-through rules in 2028
