She reported it to HR — what the lawsuit alleges happened next was far worse
A federal lawsuit accuses AT&T of failing to address explicit content in a workplace group chat — then retaliating when the employee spoke up.
Bridgette Tolbert, a Senior Specialist-Circuit Provisioning Manager at AT&T Services, Inc., filed a complaint in the United States District Court for the District of Colorado on February 11, 2026, alleging sex-based harassment, retaliation, disability discrimination, and race discrimination.
According to the complaint, Tolbert was added to a group chat involving AT&T employees, including her supervisor, Director Jacqueline "Jax" Tinnin, on or about August 24, 2023. The lawsuit alleges that sexually explicit messages, sexual innuendos, and sexually explicit images were shared in the chat, including an unsolicited image depicting male genitalia. Tolbert alleges the content was unwelcome, uninvited, and objectively offensive.
The complaint alleges the conduct escalated in or about May 2024, when Tinnin and another employee allegedly appeared at Tolbert's home without invitation while she was on vacation. Shortly thereafter, Tinnin allegedly verbally assaulted Tolbert inside her home.
Tolbert alleges she reported the harassment to HR, Employee Relations, and management, and provided and/or offered corroborating evidence including screenshots of the group-chat content, phone records, and recordings. According to the complaint, AT&T failed to respond promptly and effectively. Tolbert alleges she remained exposed to her harasser's supervisory power for weeks after reporting and received no meaningful interim protection.
AT&T ultimately terminated Tinnin on or about September 5, 2024, according to the complaint. However, Tolbert alleges the retaliation and hostile treatment continued, including ostracism and bullying by individuals aligned with Tinnin.
The complaint further alleges that following her reports, AT&T subjected Tolbert to a series of adverse actions: a coaching/disciplinary plan shortly after her reports, a Final Written Warning imposed immediately upon her return from leave in October 2024 — alleged to be vague, unsupported by specifics, and functionally pre-planned — denial of an annual bonus (approximately $10,000), denial of a raise/market adjustment, and a downgraded performance rating despite prior strong performance.
Tolbert alleges she developed PTSD, anxiety, and depression, and began therapy and mental-health treatment in or about May 2024 due to distress caused by the harassment and AT&T's retaliatory response. Her physician/psychiatrist recommended a transitional return-to-work schedule of four hours per day for four weeks as a reasonable accommodation. According to the complaint, AT&T denied the accommodation and failed to engage in a good-faith interactive process, which Tolbert alleges forced her to remain on disability leave at reduced pay (approximately 80% salary).
The complaint also includes a race discrimination claim under 42 U.S.C. § 1981, alleging race-based disparate treatment in the terms and conditions of employment, including inequitable bonus practices affecting similarly situated employees.
Tolbert asserts five causes of action: Title VII sex discrimination/hostile work environment, Title VII retaliation, ADA disability discrimination/failure to accommodate, ADA retaliation, and Section 1981 race discrimination and retaliation. She seeks back pay, compensatory and punitive damages, injunctive relief, and attorneys' fees.
The case is Tolbert v. AT&T Services, Inc., Case No. 1:26-cv-00554.
