JPMorgan Chase tackles redeployment issue and says it aims to be a 'fully AI-connected enterprise'
JPMorgan Chase CEO Jamie Dimon said the company has "huge" plans to redeploy its workforce as the bank continues to adopt artificial intelligence tools, according to reports.
Dimon unveiled the plans during an investor meeting this week, CNBC reported.
"We already have huge redeployment plans for [our] own people," the CEO said as quoted by the news outlet.
"In fact, we spoke about it today, and we have to up that a little bit so we can take people who are displaced — and we have displaced people from AI — and we offer them other jobs."
Dimon's remarks come after Derek Waldron, JPMorgan's chief analytics officer, told CNBC last year that the bank is being "fundamentally rewired" for the coming of the AI era.
"The broad vision that we're working towards is one where the JPMorgan Chase of the future is going to be a fully AI-connected enterprise," Waldron previously told the news outlet.
Redeployment at JPMorgan
The rise of AI adoption in workplaces globally has raised widespread concerns about job security among employees.
It comes as the technology has been cited in 79,449 job cut announcements in the United States since 2023, according to the latest data from Challenger, Gray, and Christmas.
At JPMorgan Chase, Dimon said in a letter to shareholders in 2024 that the bank is anticipating a reduction in certain job categories or roles as a result of AI adoption.
But he noted that it may also create new positions.
"As we have in the past, we will aggressively retrain and redeploy our talent to make sure we are taking care of our employees if they are affected by this trend," Dimon said in 2024.
This aggressive measure has been reflected in the company's headcount.
There were 318,512 employees at the bank over the past year, just slightly above the 317,233 employees in 2024.
However, CNBC reported that there were still changes in headcount internally. The number of employees in JPMorgan's Operations and Support teams went down four per cent and two per cent, respectively, in 2025.
On the other hand, Revenue-producing and front-office support teams saw a four per cent increase in headcount. Its tech teams also saw a one per cent hike in employees.
