The leadership secret: ruthless focus on signal, not noise
Steve Jobs and Elon Musk are often described in big, dramatic terms. But underneath the stories is a simple idea about how they work: they are able to successfully separate signal from noise.
In their world, signal is the work that genuinely advances strategy. Noise is everything that burns time and energy without moving the organisation forward.
Kevin O'Leary, Canadian businessman and TV personality, previously described Jobs as "myopically focused on his business in an almost perverse way."
"He worked 18 hours a day," O'Leary said in a previous interview. "And I've started to realise that he didn't let anything get in the way of whatever tasks he had to achieve in that 18-hour period. Not a long vision for the year, not for the month, for that day. He didn't let anything get in the way of the four or five things he was going to get done that day."
The businessman said Musk operates in a similar way.
"Elon Musk is 100% signal, zero noise. I've seen him walk away from a conversation the minute he realised that there was no useful information in it. But look at what he's achieved," O'Leary said.
"So, what I've learned is you have to figure out how much noise in the day are you gonna actually let distract you from the goals you have to achieve that day."
Jobs' style at work
The primary lesson for leaders wanting to emulate Jobs and Musk's executional style is learning to differentiate the signal from the noise.
According to an article on Dev.to about Jobs's turnaround of Apple, the company he rejoined in the late 1990s was "drowning in noise, producing a bewildering array of beige computers and peripherals" and was just "90 days from bankruptcy."
Jobs's response was to cut Apple's product line by around 70%, killing dozens of models to focus on just four. He also stopped the company trying to be everything to everyone and forced it to focus on a small number of products that could be excellent.
"People think focus means saying yes to the thing you've got to focus on. But that's not what it means at all. It means saying no to the hundred other good ideas that there are," Jobs previously said, as quoted in the Dev.to article.
The parallel is clear for HR and the rest of leadership. The distinction between signal and noise is becoming critical in an era of meeting overload, constant digital interruptions, and some passing workplace trends.
Strategy as the noise filter
Strategy thinker Roger Martin argues that most professionals don't actually have a clear way to judge what is signal and what is noise in their work.
In his Medium article, Martin writes that many people he meets "are all busy – but they wonder whether they are busy in a good or a bad way." His diagnosis is that they lack a concrete theory of what they are trying to do.
"If you don't have a theory of what you are trying to do and how, it isn't worth doing. Stop wasting your time," he said in his article online.
Martin's philosophy extends to hiring employees.
"For most people, when I ask why they did what they did, they have at best, a rudimentary theory. They don't have no theory — I can always extract some theory out of them. But it is typically too undeveloped to help them be personally effective," he said.
"I never hire people like that. I never want to work with them. They are just noise generators. They design inefficiency into their lives."
He argues that living a "theory-driven life" is what makes people more effective and successful.
"For me, strategy is the most powerful signal-to-noise booster in business. As I often say, without a strategy, you can't tell in advance whether a decision you are making now will be shown later to be good, bad, or indifferent," Martin said.
"Companies without clear strategy logic just do stuff. And after the fact, a lot of that stuff turns out to have been destined to produce noise — and lots of it."