'AI Central Bank' promotes safety on tech use through universal governance
Organisations have been advised to establish an "AI Central Bank" that can help in aligning value with risk as the adoption of artificial intelligence tools continues to accelerate globally.
Gartner defines an AI Central Bank as a virtual control plane for AI decision-making across the enterprise.
"It creates accountability, governs technology, manages economics, and creates shared intelligence," said Gartner Fellow Daryl Plummer, VP, distinguished analyst, during the Gartner IT Symposium/Xpo in Orlando.
"That promotes safety everywhere because it is universal governance, not centralisation."
Organisations can establish an AI Central Bank to ensure transparency, coordination, and accountability for both humans and machines, according to Kristin Moyer, another Gartner Fellow and VP, Distinguished Analyst.
"It's not about centralisation. It's about alignment, coordination and collaboration," Moyer added.
Alignment is key
The fellows made the remarks amid the widespread utilisation of AI tools at work, with Gartner research in the second quarter showing that 58% of leaders are seeing more positive value from AI initiatives.
The challenge, however, is how to consistently replicate and apply this value across the enterprise, especially as it is interconnected with risk, which IT leaders believe is growing faster than value.
"However, the value-potential is high. The new CIO imperative is to align value with risk and align safety with governance," Plummer said. "Alignment is the key."
Gartner visualised the relationship between compounding value and compounding risk in a new flywheel, saying that both factors are shaped by momentum and drag.
"Momentum accelerates outcomes, while drag slows outcomes. But momentum itself is not always good, and the right kind of drag can be beneficial," Plummer said.
"CIOs who outperform know how to create positive momentum and strategically introduce good drag, while reducing bad momentum and bad drag."
In order to expand the value side of the flywheel, Moyer urged employers to empower "AI entrepreneurs."
These workers are emerging as the "ultimate value drivers" who deliver creative solutions with AI that are reinventing work.
"Our position is that people will fill in the gaps in AI value discovery," Moyer said.
"To expand the value side of the flywheel, empower AI entrepreneurs. Build a culture of creative people who know AI. Give them the freedom to reinvent work through serendipity and reward them when they do. When artisans are empowered to act as AI entrepreneurs, you'll find your next great compound-value proposition."
