Jackie Dunham

Jackie Dunham

Human Resources Director America

Jackie Dunham

Managing editor

15 years experience38,680 Total views on Human Resources Director America in 2025

Jackie's specialty topics

AI in the workplace Layoffs and restructuring Workplace psychology

Jackie Dunham is the managing editor of Human Resources Director and The Educator, where she leads editorial strategy and coverage of the HR and education industries for a global audience.

With 15 years of journalism and communications experience, Jackie spent nearly a decade at CTV News, one of Canada's largest broadcast networks, writing and editing news and features, managing editorial lineups, and growing audience engagement. She has also brought communications expertise to the private sector through several years in public relations.

In her current role, Jackie oversees editorial direction for two specialist publications, shaping how HR professionals and educators access trusted, timely information. Her work reflects a deep commitment to accurate, balanced journalism that serves the needs of working professionals across industries.

Outside of work, she can be found on a bike, on a yoga mat, or deep in the backcountry in a canoe.

How I think about writing for this industry…

“Every big shift in the economy eventually becomes someone's Monday morning at work. Right now, that means AI, layoffs, restructuring, and entirely new ways of working, all landing on HR's desk at once. It's my privilege to talk to the leaders navigating that shift, and my job to make it useful to the people living it.”

Awards and recognition

  • Dean's Award, Centennial College

Also published by

CTVNews.ca

Featured content from Jackie

Digital twins are coming. Is HR ready? AI tokens are exposing what companies got wrong about adoption Is DEI dead in U.S. workplaces? IBM’s settlement raises new questions for HR

Previous experience

  • MSL — Senior Editorial and Media Strategist
  • CTV News — Web Producer & Journalist
  • CTV News Channel — Producer

Education

  • Post-graduate diploma in Journalism, Centennial College
  • B.A. in History, Queen's Univeristy

Read the latest stories by Jackie

Iced coffee at a job interview? The professionalism debate heats up

A viral TikTok turned one recruiter's pet peeve into a surprisingly divisive debate over interview etiquette

Iced coffee at a job interview? The professionalism debate heats up

Leaders overestimate their readiness for change, research shows

New research explains why so many leaders misjudge their own readiness for disruption, and what actually helps

Leaders overestimate their readiness for change, research shows

AI can solve the problem. But what happens to the manager?

New research suggests relying too heavily on AI could erode the firsthand experience managers need to make sound decisions

AI can solve the problem. But what happens to the manager?

Is your organization suffering from toxic politeness?

A conflict resolution facilitator explains what avoiding conflict is actually costing workplace teams

Is your organization suffering from toxic politeness?

More than half of HR leaders considered a career change this year

New survey data points to a surprising reason HR leaders are looking elsewhere, and burnout isn't the whole story

More than half of HR leaders considered a career change this year

The capability doubling companies' odds of lasting AI transformation

New research reveals what's really separating AI winners from everyone else

The capability doubling companies' odds of lasting AI transformation

AI's slowdown fight isn't just tech's problem, it's every employer's

Companies face their own prisoner's dilemma on AI deployment, one workplace expert says, and no one is coming to save them

AI's slowdown fight isn't just tech's problem, it's every employer's

The promotion HR leaders never asked for

The extra responsibility isn't going away, but one longtime HR industry analyst says it's worth leaning into

The promotion HR leaders never asked for

The overlooked skill paying real dividends in the AI era

An HR industry leader says one overlooked leadership trait is shaping which companies get more from AI

The overlooked skill paying real dividends in the AI era

KPMG's next HR chief on AI: 'This is not a Y2K moment'

What one CHRO thinks the next year will actually demand of HR teams

KPMG's next HR chief on AI: 'This is not a Y2K moment'