human resources news

  • Best practice: Putting employees first pays off for HCL by HCA

    One global IT organisation has turned theories about customer loyalty on their head by adopting 'Employee First Customer Second'. The results have been a sea-change for the organisation - here's how they did it

  • The 360-degree spin by

    360-degree feedback is a well-rounded and established method of assessing employee managerial performance. Craig Donaldson looks at how a leading automotive retailer has successfully used 360-degree feedback to develop its leaders and improve business performance

  • Outsourcing out in the open by

    In the space of a few short years, the word “outsourcing” has gone from being a dirty word to a buzzword within international legal circles, writes Laura MacIntyre

  • Simple vision by

    Cool and simple is the people strategy for one of the world’s largest eyewear companies, Luxottica. Sarah O’Carroll speaks to CEO, Chris Beer and general manager, human resources, Rhonda Brighton about how they are keeping their eyes on the future

  • Top companies struggle with gender diversity by

    Gender diversity at senior levels will continue to be a significant challenge for most leading companies, according to a recent study by Deloitte

  • How can you really measure employee engagement? (Or are people just happy to have a job at the moment?) by

    Have employee engagement levels falsely risen due to the economic downturn? Sarah O’Carroll asks this issue’s panel about to measure true engagement

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