Kristy Bowra, Human resource business partner, City of Cockburn

Human resource business partner
City of Cockburn

Kristy Bowra was initially recruited as HR business partner for the city’s state-of-the-art Aquatic and Reaction Centre (ARC), then in its final stages of construction. During this time, Bowra worked with ARC’s manager to create the organisation structure, identify training requirements, develop the cultural make-up, and address industrial relations issues related to a greenfield operation.

Perhaps the most critical part of Bowra’s work was to design and lead the recruitment and onboarding process for 300-plus employees, which also included creating a best-in-class rostering and time and attendance system. Bowra coordinated the development, testing and implementation of a third party biometric-based rostering system that could accommodate the operational requirements of the centre. Following the immensely successful implementation of the system, Bowra has been seconded to lead its implementation in every unit of the city.

Since the ARC began operations, it has received over one million visitors within the first 12 months and was recognised with the Chief Executive Officers Team of the Year Award in 2017.