Retention in firms as easy as ABC

by 08 Jul 2009

Employee retention in law firms comes down to three critical factors for ensuring employee engagement, according to a US study.

The study of 69 law firms, by McBassi & Company, identified the human capital factors firms need to have to ensure they can deliver re sults, satisfy clients and grows its business.

The first factor was about allowing an open forum of innovation in the firm. Appropriate systems for tracking employee engagement was also identified as necessary, while the third factor focused on commitment to employees – and ensuring that employees understood their jobs were se cure and advancement was possible.

Les Pickett, a consultant with Pacific Rim Consulting, said the results could be applied across most professions and countries. “I suspect that if you did this in Australia, you would get almost the same results,” he said.


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