Annie West

Rising Stars 2020

National human resources manager
Better Rehab

West has led the Better Rehab’s HR division for the past 13 months, during which time she has rolled out a suite of HR policies and procedures across all areas of HR and leveraged technology to assist with the growing headcount.

From an organisation with 54 staff and no HR division and no relevant policies and procedures, West now leads two HR staff, provides HR support to 181 employees, and takes charge of all HR tasks, including recruitment, while constantly reviewing and refining processes to ensure Better Rehab can sustain a high-growth workforce whilst operating under strict NDIS legislation.