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We’ve all heard the phrase, ‘people join organisations and leave managers’, and now there is evidence to support the claim that it can be management and leadership incompetence that is most damaging to employer/employee relations. According to research, one in nine managers are underperforming and demonstrating unacceptable behaviours. So what’s the answer? According to the experts, emotional intelligence (EQ) can make the difference between a good manager and a poor manager. Yet in workplace cultures where employees are promoted to management positions based on technical excellence, far above and beyond their ‘people skills’, often EQ is overlooked. In this HCTV Big Story, we talk to Peter Berry, founder of Peter Berry Consultancy, EQ expert and author Christopher Gollis, and HR director of Millward Brown Australia, Cindy Grass about how and why EQ is an important consideration when hiring and promoting.
Video listing
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The majority of HR professionals assume they need to get another job to secure ...
HR professionals are playing a critical role in the redundancy process as comp ...
HR professionals need to take a different approach when it comes to succession ...
The HR job market is likely to change shape this year.
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