When does “personalised service” go too far?
The company Change said they dreamt up the requirement as a quirky way to make the issue of bra sizes "less dramatic" for customers – but an employment discrimination tribunal didn’t quite see it that way.
The lingerie retailer was taken to task by a staff member who claimed the requirement was discriminatory and a violation of her dignity. The Swedish Labour Court agreed, and according to the ruling, the company was ordered to pay 50,000 kronor ($7,470) in damages, as well as the plaintiff's legal fees.
“It's a pleasing judgment...It's also a great victory for the integrity of all employees,” a spokeswoman for the Commercial Employees’ Union, Jaana Paalsson, told Swedish news agency TT.