Energy supply and management
HOT INNOVATION AREAS: REWARDS AND RECOGNITION/BENEFITS
As a government-owned energy provider, Western Power understands how crucial it is to be on top of things around the clock in order to meet the needs of consumers. The HR team makes the same commitment to its internal customers through a 24/7-accessible reward, recognition and benefits program. The solution is described as “innovative, integrated, holistic and centralised”, and consists of two sub-programs. Livewires is a reward and recognition program that promotes an everyday culture of appreciation through formal and informal recognition, with specific rewards provided based on tenure and discretional initiatives. MyBenefits is a program to help employees achieve significant savings in everyday life, and provides in-house benefits and employee discounts for numerous products and services. These two platforms are effectively integrated with the support of a single provider and the use of a single sign-on, which has resulted in a seamless user experience.