HOT INNOVATION AREA: EMPLOYEE ENGAGEMENT
Since the introduction of the National Disability Insurance Scheme, Endeavour Foundation’s services have been in demand. The HR team has targeted the employee experience as a way to create sustainable services to clients. The team started with Employee Insights Research, to get to the heart of what employees really want. An internal Research and Insights team was formed to partner with an independent research agency in designing the research. The team then selected staff across all levels and business units to participate in interviews and group discussions that revolved around their current working experience. Results revealed five key concerns, which are now being targeted to create an enhanced employee experience: recognition, leadership, workload, interpersonal relationships and internal communication.